As consumers, we purchase a multitude of services, memberships, and prescriptions. Often times, once a consumer agrees to purchase a subscription or membership, they may unknowingly agree to an auto-renewal, which results in automatic monthly or yearly charges. Consumers may be completely unaware of these recurring charges and end up paying for months or even years at a time.
Once they realized the company has deceived them, they often have trouble canceling the service or membership. Services that often involve auto-renewals include gym memberships, magazine subscriptions or online purchases that include “free trial offers” that convert to a “paid” subscription without proper notice to consumers.
Stop Illegal Charges
Consumer protection laws, especially certain state laws, have been created to protect consumers against these deceptive auto-renewals and “free trials.” For auto-renewals to be legal, companies have to clearly and “conspicuously” disclose them to the consumer at the time of purchase and must receive their consent. Have you signed up for a “free trial” that has ended in months of charges? Contact us to today to put an end to these illegal charges.
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